Shipping policy
Shipping Policy
Welcome to the shipping policy of EasyTiles. We sell wall tiles only. In this policy, we explain how shipping, delivery times, and shipping costs apply to customers in the Netherlands (and beyond). Delivery times and conditions are indicative and may vary by region, depending on destination, carrier, possible customs clearance, and other external factors.
Shipping Details (Netherlands & Europe)
| Step | Duration | Cost |
|---|---|---|
| Order processing time | 1–3 business days (Mon–Fri, excluding public holidays) | Calculated at checkout |
| Delivery time (within Europe) | 4–10 business days | Calculated at checkout |
| Total estimated delivery time (within Europe) | 5–13 business days |
Free shipping from €50 Under €50: calculated at checkout |
Daily processing cut-off time: Orders placed after our daily processing cut-off time will be processed on the next business day.
Please note: during busy periods (e.g. holidays, promotions) or in the event of delays with carriers, delivery may take longer. Such delays are beyond our control.
Delivery Time (Outside Europe)
| Step | Duration | Cost |
|---|---|---|
| Order processing time | 1–3 business days (Mon–Fri, excluding public holidays) | Calculated at checkout |
| Delivery time (outside Europe) | 7–14 business days | Calculated at checkout |
| Total estimated delivery time (outside Europe) | 8–17 business days |
Free shipping from €50 Under €50: calculated at checkout |
Shipping Costs
Shipping costs are automatically calculated and displayed during checkout.
- Free shipping from €50 (depending on destination and availability).
- For orders under €50, shipping costs are calculated and clearly shown during checkout.
The exact shipping costs (for orders under €50) may vary by region and are always clearly shown before completing the order.
Delivery Area
We deliver within the Netherlands and to other countries (within and outside Europe). Delivery times may vary by region and local delivery conditions.
Shipping Providers
We work with reliable logistics partners and local carriers. The choice of carrier depends on the destination and operational availability.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation by email. Tracking information will be shared if available through the carrier.
Customs, Import Duties, and Taxes
For deliveries outside the European Union, customs duties, import VAT, or other charges may apply. These costs are beyond our control, are non-refundable, and remain the responsibility of the customer.
Customs inspections may extend the delivery time.
Address Changes
Would you like to change the delivery address after placing an order? Please contact us as soon as possible at info@easytiles.nl. We will do our best to make the change, but we cannot guarantee this once an order has been processed or shipped.
Undeliverable Shipments
If a shipment cannot be delivered due to an incorrect or incomplete address, refused delivery, or failure to accept the delivery in time, we reserve the right to deduct return and/or reshipping costs from any refund.
Damage or Problems Upon Delivery
If wall tiles are received damaged or if there is a problem with the delivery, we ask that you report this within a reasonable time after receipt via info@easytiles.nl, so that we can work with you to find an appropriate solution.
Customer Service
Do you have questions about shipping, delivery, or this policy? Please feel free to contact us at info@easytiles.nl. We aim to respond within a reasonable timeframe.
Contact Details
Company Name: EasyTiles
Registered address (head office): 30 N. Gould Street, Suite R, Sheridan, Wyoming 82801, United States
Email Address: info@easytiles.nl
Phone Number: +1 (310) 434-2932
Related Policies
Shipping Policy | Return & Refund Policy | Privacy Policy | Terms and Conditions | Payment Policy